At perfumelab.pk, we strive to provide our customers with the highest quality products and customer service. If you’re not completely satisfied with your purchase, please read our return policy below.

  1. Unopened Products: We accept returns for unopened products within 3 to 5 days of purchase. To be eligible for a return, the product must be in its original, unused, and sealed condition.
  2. Opened Products: Once the product packaging has been opened, it cannot be returned. We do not accept returns for opened products due to hygiene and safety reasons.
  3. Decant Products: Please note that decant products are final sale and are not eligible for returns or exchanges.
  4. Return Process: To initiate a return for unopened products, please contact us at +923008887771 or email us at hello@perfumelab.pk with your order details. Our customer service team will guide you through the return process.
  5. Customer Support: If you have any questions or concerns, feel free to reach out to us via phone at +923008887771 or by email at hello@perfumelab.pk. We’re happy to assist you!